Diagnostic Logs helps the Technical Support staff identify and solve reported troubles. The logs include information on performed actions, errors, status changes and other relevant events.

If the function is enabled, Access Commander sends anonymous data on used functions to a secure 2N server once a day. Every sending is performed with a unique identifier, which is regenerated automatically for every new sending. This prevents the 2N side to identify the given Access Commander installation. The so-obtained information helps improve product development, innovate functions and enhance user experience.