System Logs

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  • Those logs are displayed that the user may observe based on their user rights.

  • Data is written in English into the logs.

The System Logs page shows a list of events and notifications that have been generated by Access Commander.

The system log list provides the following data on each event and notification:

  • Severity (info, warning, error);

  • Event time;

  • Action category (Device state, Import, User synchronization, System, User actions, Area restrictions);

  • Related subject (device, user, zone, visitor...);

  • Brief event description;

  • Event author.

Click the row to open detailed information on the selected record.

Filter the list items using filtes-acom above the list. Or, click ikona-three-dots-acom in each column header to open an extended menu and set filters for each column. The extended column menu edit-columns-acom also enables you to move, pin to the first/last position or hide the columns.

The Importance and Time columns cannot be hidden.

Log Export

Press Ikona-export-acom Export above the list to export the list as a CSV file or print out. The time is GMT+0 in the CSV file exported.

Log Lifetime

Auto-deletion will be triggered the moment the disk space usage reaches 80%. Follow the disk capacity on the Settings page. Logs of the first type in the sequence are deleted first, the other logs are deleted one by one until the disk space usage drops to 75 % or until only the logs with the unfinished maximum lifetime for the given log type remain stored.

Set the storage period for the given log type in Settings > Log retention card. The camera log retention time may not be longer than the system and access log retention time.

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In case you use 70 % of the disk capacity continually, we recommend that the maximum log storage period is shortened.

Can we advise you on anything else?

Take advantage of our technical support and sales specialists.