The Firmware page provides a bulk firmware upgrade for all the types of connected devices to maintain them in the optimum condition. You can suspend bulk administration of the devices. Optionally, some devices can be excluded from bulk administration.
The current firmware version is available online via the 2N Update Server and, optionally, the upgrade file can be uploaded manually. The deployment of a new version is always subject to the administrator’s approval so that the whole upgrading process is under the administrator’s full control.
The version displays a list of connected 2N IP intercom types, 2N answering units and 2N access units in bulk administration.
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Tip |
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A new firmware version may be installed for one or more selected devices in the test mode and only then upgrade can be allowed for the other devices. |
To exclude a device from bulk firmware administration, add it to the list in Devices > Firmware > Excluded Devices.
When added or upgraded, a device with incompatible firmware goes into the incompatible state. Incompatible state means that no new users are stored in the device. Events can still be downloaded from the device and its configuration or backup can still be used. A new record is created in the table and the administrator can enable the use of incompatible firmware.
Access Commander automatically excludes a device with firmware that is not supported by the latest firmware version. The card shows these unsupported firmware versions on the devices connected. See the list of supported firmware versions below.
Access Commander can control all the devices that use an unsupported firmware version when this version is approved. Approve the version in Devices > Firmware > Incompatible Firmware Version using the 
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Caution |
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The approval of an unsupported version may lead to such problems as data loss or some kind of malfunction. |
Supported Firmware Versions
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2.42
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2.41
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2.40
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2.39
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2.38
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