Call Connection

To make calls with other terminal devices in IP networks, it is necessary to assign the device to a contact in the Directory.

Connection with 2N Devices in LAN

  1. Make sure that Local Calls is enabled on both the 2N devices.Local Calls

  2. Click Find device above the table. Check the listed device that you want to establish connection to. Once the device is added, editing becomes available.

  3. Edit the following:

    • a virtual number to start a call by entering the number via your numerical keypad

    • basic information and access options for the device user.

  4. To dial calls with a device button, assign the selected user to the quick dial button in Hardware > Buttons, refer to Buttons.

  5. Make sure that Local Calls is enabled on the called 2N device to make a successful call.Local Calls

Connection with Other Devices

  1. Click Add useror open the existing contact detail to create a new contact.

  2. Click the pencil icon next to the Phone number pen icon in 2N OS to open phone number editing.

  3. Select the type of call:

    • SIP for calls via SIP

    • rava for calls with Creston

    • vms for calls with Axis Camera Station

    • device for calls with a local 2N device

  4. Enter the calling destination address into the destination field to which the call is to be routed. Complete the target IP address or SIP URI in the format user_name@host (e.g.: [email protected] or [email protected]). For local calls, fill in the called 2N device ID as specified in the Local Calls tab in the called device web interface.Local Calls

  5. Edit the following:

    • a virtual number to start a call by entering the number via your numerical keypad

    • basic information and access options for the device user.

  6. To dial calls with a device button, assign the selected user to the quick dial button in Hardware > Buttons, refer to Buttons.

  7. Make sure that the call transmitting service is enabled on the called 2N device to make a successful call.

Tip|/-/media/Images/Manuals/css/tip.png Tip
  • Each user can be assigned up to 3 phone numbers. In case the first user fails to answer, the call is forwarded to the next number. Alternatively, you can set calling to multiple phone numbers simultaneously. Check Call in group between the selected numbers to set such multiple phone number calling for one user.

  • In case all the user phone numbers are unavailable, you can set call forwarding to Deputy.

  • Users can be gathered in calling groups. The calling group name is shown in the phone book on the device display. You can assign a calling group to a quick dial button. To terminate an outgoing group call after the first rejection from any of the called users, set this function in Calls > Calls.Calls

Can we advise you on anything else?

Take advantage of our technical support and sales specialists.